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Shipping And Delivery Information
Orders are processed within 12-24 hours. Delivery within NCR takes 3-4 days. For Luzon areas, it takes 6-8 days. Lastly, for Visayas and Mindanao areas delivery takes 8-10 days.
SENTRY Non-Toxic Dog & Cat Herbal Shampoo 250ml for all Breeds
with Antiparasitic, Antifungal, Antiseptic, Deodorizing, Fur Conditioning properties.
Application: (Direct) Wet the coat with water. (Warm water is preferred on long-haired pets) Pour small amount of shampoo on the mid-dorsal area of your pet from the head to the base of the tail. Rub thoroughly from the head down to tail with much attention to the areas frequented by parasites, bald spots and wounds. For severe parasitic infestation, rinse the following day after application. For light to moderate cases leave on thecaoat for 30 mins., before rinsing. If sponge or cotton rag is used in bathing, dilute the shampoo in 1:20 ratio.
Ingredients: Shampoo base, Patchouli Oil, Pepermint Oil, Lavender Oil and Madre de Cacao Extract, CDEA as natural surfactant.
RETURN AND EXCHANGE POLICY
- Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
- If the item is defective, kindly send us an email at customerservice@petshop.ph and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter.
- Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. petshop.ph may charge administrative and handling charges depending on the circumstances of the return.
ITEM WARRANTY
- Guarantee is given to customer’s purchased unit by the manufacturer usually for any repair or replacement of parts for a stated time period and conditions.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- In case the item purchased online has a problem, customer may contact the Customer Service Landline at (02) 8927 7777 or email us at customerservice@petshop.ph for proper instruction.
petshop.ph provides various shipping methods.
As you shop, each product page describes the standard shipping method for the item.
Package Delivery Standard and Express Delivery
Most merchandise can be delivered by package carriers such as LBC, 2GO and others courier services. These carriers deliver your merchandise directly to your door.
Large-item Delivery
Contracted freight carriers deliver merchandise that is too large or too heavy to ship via package carriers. Contracted freight carrier's telephone you when your merchandise arrives at their terminal to set up a delivery appointment. They provide delivery, but they are not responsible for bringing the merchandise into your home, uncrating, installing or removing package materials.
International Shipping
Currently, petshop.ph offers shipping in the Philippines only. We plan to expand service to more areas in the future. Please check our site regularly for updates.
Passage of Title
Passage of title (or transfer of ownership) on the merchandise you order will occur once you receive the merchandise.