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Shipping And Delivery Information
Orders are processed within 12-24 hours. Delivery within NCR takes 3-4 days. For Luzon areas, it takes 6-8 days. Lastly, for Visayas and Mindanao areas delivery takes 8-10 days.
Muddy Paws Madre de Cacao Natural Defense 100mL
- Relieves skin conditions, mange, rash and odor
- Naturally kills and repels fleas, ticks and bugs
- Madre de Cacao Natural Defense is made from the water distillate(true hydrosol) of madre de cacao leaves. This plant contains coumarins and sulfur, and has a natural fetid smell. These active components kill and repels fleas, ticks, bugs and other pests. It also helps relieve itchiness, mange, rashes, odor and other skin conditions. Safe and gentle for use on dogs, cats, puppies, kittens and other similar animals
Directions:
Apply 1-2 times a week. Spray close to the skin behind the neck , along the back, near the tail and as spot treatment. Spray on bedding and cages. Avoid spraying the eyes
RETURN AND EXCHANGE POLICY
- Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
- If the item is defective, kindly send us an email at customerservice@petshop.ph and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter.
- Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. petshop.ph may charge administrative and handling charges depending on the circumstances of the return.
ITEM WARRANTY
- Guarantee is given to customer’s purchased unit by the manufacturer usually for any repair or replacement of parts for a stated time period and conditions.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- In case the item purchased online has a problem, customer may contact the Customer Service Landline at (02) 8927 7777 or email us at customerservice@petshop.ph for proper instruction.
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Package Delivery Standard and Express Delivery
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Large-item Delivery
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International Shipping
Currently, petshop.ph offers shipping in the Philippines only. We plan to expand service to more areas in the future. Please check our site regularly for updates.
Passage of Title
Passage of title (or transfer of ownership) on the merchandise you order will occur once you receive the merchandise.