Shipping And Delivery Information
Orders are processed within 12-24 hours. Delivery within NCR takes 3-4 days. For Luzon areas, it takes 6-8 days. Lastly, for Visayas and Mindanao areas delivery takes 8-10 days.
- Superior Grade Material: All the toys are made of top PP cotton and soft plush, durable and long lasting, non-toxic and not harmful for your furry friend chewing and playing.
- TEETH CLEANING- The dog squeak toys provides a way for dogs to get teeth cleaning, gums massage and stress relief by chewing. Washable cotton fibers help to fight against tartar buildup and maintain dental health.
- REDUCE ANXIETY- These dog plush toys help dogs expend spare energy and release anxiety. Keep your dog's attention on toys and reduce destruction behaviors at home and train dogs better.
- NOT FOR AGGRESSIVE CHEWERS- The small dog toys squeaky are not indestructible. ONLY for small and medium dogs. Not for large dogs with sharp teeth. We recommend supervised play, and timely replacement of broken ones.
- Exclusive Noisemakers - Each mini toy includes 1 round squeaker to deliver more sound to keep your best friend entertained.
RETURN AND EXCHANGE POLICY
- Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
- If the item is defective, kindly send us an email at email@example.com and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter.
- Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. petshop.ph may charge administrative and handling charges depending on the circumstances of the return.
- Guarantee is given to customer’s purchased unit by the manufacturer usually for any repair or replacement of parts for a stated time period and conditions.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- In case the item purchased online has a problem, customer may contact the Customer Service Landline at (02) 8927 7777 or email us at firstname.lastname@example.org for proper instruction.
petshop.ph provides various shipping methods.
As you shop, each product page describes the standard shipping method for the item.
Package Delivery Standard and Express Delivery
Most merchandise can be delivered by package carriers such as LBC, 2GO and others courier services. These carriers deliver your merchandise directly to your door.
Contracted freight carriers deliver merchandise that is too large or too heavy to ship via package carriers. Contracted freight carrier's telephone you when your merchandise arrives at their terminal to set up a delivery appointment. They provide delivery, but they are not responsible for bringing the merchandise into your home, uncrating, installing or removing package materials.
Currently, petshop.ph offers shipping in the Philippines only. We plan to expand service to more areas in the future. Please check our site regularly for updates.
Passage of Title
Passage of title (or transfer of ownership) on the merchandise you order will occur once you receive the merchandise.