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Shipping And Delivery Information
Orders are processed within 12-24 hours. Delivery within NCR takes 3-4 days. For Luzon areas, it takes 6-8 days. Lastly, for Visayas and Mindanao areas delivery takes 8-10 days.
* This product adopts the water pump and the UV lamp split combination design, the water pump is equipped with suction basket, can absorb the surface oil to ensure that the water surface cleaning.
* The UV lamp products are sheathed protection, prevent ultraviolet radiation damage to human body and eyes; sheath and circulating water pump combination makes all through the UV lamp ultraviolet irradiation, sterilization.
* Waterproof system of UV light selects the high quality silicon rubber double sealing treatment, can withstand the pressure impact greatly without water leakage, allowing you to use more assured.
* This product adopts the quartz glass tube manufacturing, huigh temperature resistant, radiation resistant, durable.
* Character design ingenious, with sterilization, oil absorption, water circulation, oxygen, pumping function: with external ballast, clean simple.
* Light, seawater application
* UV Power: 9w
* Power: 20w
* F. Max: 1200l/h
* H. Max: 1.2m
* Voltage: 220V 50-60Hz
RETURN AND EXCHANGE POLICY
- Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
- If the item is defective, kindly send us an email at customerservice@petshop.ph and a Customer Service Representative will get in touch with you to investigate and provide you with instructions on the matter.
- Please note that the item must be in its original delivery condition and sent back to us with prepaid shipping charges and insured for the full purchase price, with original copy of Sales Invoice. Shipping and handling charges are non-refundable. petshop.ph may charge administrative and handling charges depending on the circumstances of the return.
ITEM WARRANTY
- Guarantee is given to customer’s purchased unit by the manufacturer usually for any repair or replacement of parts for a stated time period and conditions.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- In case the item purchased online has a problem, customer may contact the Customer Service Landline at (02) 8927 7777 or email us at customerservice@petshop.ph for proper instruction.
petshop.ph provides various shipping methods.
As you shop, each product page describes the standard shipping method for the item.
Package Delivery Standard and Express Delivery
Most merchandise can be delivered by package carriers such as LBC, 2GO and others courier services. These carriers deliver your merchandise directly to your door.
Large-item Delivery
Contracted freight carriers deliver merchandise that is too large or too heavy to ship via package carriers. Contracted freight carrier's telephone you when your merchandise arrives at their terminal to set up a delivery appointment. They provide delivery, but they are not responsible for bringing the merchandise into your home, uncrating, installing or removing package materials.
International Shipping
Currently, petshop.ph offers shipping in the Philippines only. We plan to expand service to more areas in the future. Please check our site regularly for updates.
Passage of Title
Passage of title (or transfer of ownership) on the merchandise you order will occur once you receive the merchandise.